Customer Contacts:
Complaint Contacts
Before submitting a complaint, check out our FAQ page for potential answers.
To submit a credit reporting dispute access 'Your Credit & Privacy' and follow the instructions.
To submit a complaint login to your Customer Portal Account and select ‘Contact Us' then Submit a Complaint.
Quick Links
Dealer Contacts:
Dealers Service Center Hours
Hours by state
CT, DE, FL, GA, MA, MD, ME, MI, NC, NH, NJ, NY, OH, PA, RI, SC, VA, VT, WV
Weekdays: 9am - 8pm ET
Weekends: 9am - 7pm ET
IN, KY, OK, TN
Weekdays: 9am - 9pm ET
Weekends: 9am - 8pm ET
AL, AR, IA, IL, KS, LA, MN, MO, MS, NE, WI
Weekdays: 10am - 9pm ET
Weekends: 10am - 8pm ET
AK, AZ, CA, CO, HI, ID, MT, ND, NM, NV, OR, SD, TX, UT, WA, WY
Weekdays: 10am - 11pm ET
Weekends: 10am - 10pm ET
Quick Links
Location & Holiday Closures:
25505 W 12 Mile Rd Southfield, MI 48034
Holiday closures
New Year's Day
January 1
Memorial Day
Last Monday in May
Independence Day
July 4
Labor Day
First Monday in September
Thanksgiving
Fourth Thursday in November
Christmas Eve
December 24
Christmas Day
December 25
New Year’s Eve
December 31 - after 12:00 p.m. ET
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